Parents Frequently Asked Questions

General Questions

What is the phone number to the Parent/Resolution Hotline?

The number is (313) 240-4DPS or (313) 240-4377.

What are the hours for the Parent/Resolution Hotline?

The parent hotline is open Monday – Friday, 7:00 a.m. to 5:00 p.m.

How do I request translation services?

Please contact the Translation Coordinator at (313) 576-0106 or visit

Is there a school directory that lists contact information for my child’s school?

For a complete listing of all DPSCD schools, please utilize our website at

If you do not have access to the internet, please call the Parent/Resolution Hotline at (313) 240-4DPS or (313) 240-4377, Monday – Friday, 7:00 a.m. to 5:00 p.m.

Where can I locate the District’s calendar? When is the District calendar made
available for the next school year?

The academic, assessment, District events, and report-card marking calendars are all available on our website at You may download or subscribe to family-friendly versions of the calendars.

Where can I locate Board of Education office numbers, meeting dates, meeting minutes and policy documents?

The Board of Education webpage is located at and includes office numbers and meeting dates.

BoardDocs is the District’s cloud-based, board management system that provides access to all board agendas. It is home to a searchable online index of agendas, board packets, minutes and policies. Visit the website at

How can I reach members of the Board of Education?

You may email board members directly by visiting the board members page. Board member email addresses are available on BoardDocs at